Shipping and Fulfillment Policy:
Thank you for shopping with us! We strive to provide you with high-quality products and a seamless shopping experience. Please take a moment to review our shipping and fulfillment policy to understand the timeline and processes involved in delivering your order.
1. Order Processing Time: All orders typically take on average between 2 and 4 business days to produce. This processing time includes printing, quality checks, and packaging to ensure your order meets our quality standards.
2. Shipping Time: The order will be shipped within 3 and 7 business days, on average, from when the order is received. The actual shipping time may vary based on the shipping method and destination.
3. Shipping Providers: Our shipping and fulfillment services are handled by our selected providers through Printify. Shipping terms, carriers, and delivery methods are determined by Printify and their respective partners.
4. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to track the progress of your package as it makes its way to you.
5. Shipping Rates: Shipping rates are calculated based on the destination, shipping method, and weight of the package. The cost will be displayed during the checkout process.
6. Shipping Locations: We currently offer shipping to Canada and the United States of America. Please ensure you enter the correct shipping address during checkout to avoid any delays or issues with delivery.
7. Delays and Exceptions: While we make every effort to meet our processing and shipping timelines, there may be unforeseen circumstances that can cause delays, such as weather events, holidays, or other factors beyond our control. We appreciate your understanding in such situations.
Return policy:
1. General Policy: All sales made through our website are final, and we do not offer refunds or exchanges for any products or services purchased.
2. Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within 15 days of receiving the item. We will assess the issue and, if applicable, provide a replacement or remedy at our discretion.
3. Order Cancellations: Orders cannot be cancelled once they are placed. Please carefully review your order before completing the purchase.
4. Unauthorized Returns: Any unauthorized returns will not be accepted. Please contact our customer service team before attempting to return any products.
5. Exceptions: In rare cases where a refund may be deemed necessary, it will be granted at our sole discretion and only under exceptional circumstances.